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Privacy Policy

This privacy policy provides information about the personal information that Fidia Medi d.o.o. collects, and the ways in which uses them.

For a full use of our website, we may require you to provide us with certain personal information. The information that we collect will be used to identify and contact you. The information’s are required when you register, make a purchase, sign up for our newsletter and contacting us through online contacting form.

Those are the following data:

  • Customer ID: selected for unique identifications.
  • Name & Address: to ensure accurate dispatch of consignments to the customer.
  • E-mail: for faster communication with the user/customer.
  • Phone number: for contacting the customer in case of any uncertainties or problems arising with an order but primarily we contact you through e-mail.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
As part of our high security standards, when you enter this website, we are using cookies. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. If you do not wish to receive cookies you will not be able to use this website.
 We engage third parties for the processing of payments. We use:
  • PayPal, and
  • BrainTree Payments.

Orders may be processed through PayPal and BrainTree Payments to collect payment, which is stored on their secure site and not available to our computers, other than name, email and referential transaction information. If we have issues processing an order, this information will be used to contact you. Your information collected for PayPal’s and BrainTree Payments secure online payment system is governed by their Privacy Policy. Please see PayPal’s and BrainTree Payments’s privacy policy for more information.

We appreciate your trust in providing us your personal data; we are striving to use commercially acceptable means of protecting it. Nevertheless, remember that no method of transmission over the internet, or method of electronic storage, is 100% secure and reliable, and we cannot guarantee its absolute security, so you must practice safe browsing on the web on your own as well.
Fidia Medi d.o.o. may occasionally update the privacy policy. You should check this policy periodically to ensure you are familiar with any changes.
If you have any additional questions regarding our Privacy Policy, please contact us by: ; or
Telephone: +386 41 744 353